Sales Leadership: Whatever You’re Doing Is Never Enough (Scott Crook, Salesforce)

00:00:00:01 – 00:00:08:21
Craig Snell
All right, welcome back to Mortgage Daddies. Today, we got one of my good friends. Got to know him a lot over the last year, went on some golf trips. Scott Crook. How’s it going, my man?

00:00:08:24 – 00:00:18:00
Scott Crook
Man, it’s going great. They say don’t meet your heroes, man, but like—you’re here. Yeah, I’m here. I’m doing it. Good to be here, man. Good to be here. Thanks for having me.

00:00:18:03 – 00:00:38:16
Craig Snell
Thanks, brother. I think this is one that we in the office, you know, I know I set you up with Wendy to get you scheduled, and she’s more excited than anybody for this episode. And I think, you know, we’re probably gonna have a lot more single women viewing this podcast than ever before because of this guy.

00:00:38:18 – 00:00:43:13
Vernon Miles
I’m Vernon. I run the top mortgage brokerage in Massachusetts with over 20 years of experience.

00:00:43:15 – 00:00:49:20
Craig Snell
I’m Craig. I’ve done $100 million consistently since my second full year in the business, and I’m Massachusetts’ top mortgage broker.

00:00:49:22 – 00:00:50:21
Craig Snell
We’re the Mortgage Daddies.

00:00:50:24 – 00:00:51:18
Craig Snell
With real advice,

00:00:51:23 – 00:01:10:15
Vernon Miles
real stories, and real results. Let’s get going. I’m not gonna lie, I was like, “Who’s Scott Crook?” And I’ve heard the name, and I’ve heard Craig talk about you. And then, the girls in the office were like, “What time are you coming in? What time’s that podcast?” So I didn’t know like what time. I’m like, “Where’s Scott? Is this guy gonna show up?” And they’re like, “He’s already in the podcast room.” I’m like, “Oh, okay.”

00:01:10:17 – 00:01:18:03
Scott Crook
Took me awhile that he does like how skinny my jeans are. So I was really working hard to get them as tight as possible. Get it extra tailored. So it took me awhile to get over here, yeah.

00:01:18:04 – 00:01:20:22
Vernon Miles
Get all the ladies in the office excited before it starts up today.

00:01:21:00 – 00:01:27:09
Craig Snell
So real quick, Scott, why don’t you just tell everybody kind of what you do for work, you know, how long you’ve been in the business and—

00:01:27:11 – 00:01:52:21
Scott Crook
Sure. So I have, currently working for Salesforce. So like, kind of the Mount Rushmore of tech sales, you know. I’ve been there for 10, 11 years. When we started, we were 10,015,000 employees. We’re now 40,060,000 employees. Crazy. If you watch TV at all, you’ve probably seen Matthew McConaughey or Woody Harrelson arguing over a dinner reservation, talking about Agentforce.

00:01:52:23 – 00:02:18:11
Scott Crook
And so, I call on commercial manufacturers up and down the East Coast. Have about 50 folks that report to me. And we are really trying to bring these manufacturers that have been living off Friday afternoon spreadsheets and trade shows into the digital transformation age. And now, we’re layering the race to AI on top of that.

00:02:18:11 – 00:02:27:01
Scott Crook
So it’s been exciting, and equal parts exciting, equal parts pressure in this maniacal pace that we’ve been keeping for the last, you know, 10 years or so.

00:02:27:02 – 00:02:34:13
Vernon Miles
Business sales never slows down. There’s always, the bar keeps going higher and higher and higher, and it’s just more demand.

00:02:34:17 – 00:02:58:08
Scott Crook
Yeah. It’s funny, our fiscal year ended January 31st, so we just hit this big rush. And it used to be we would, everyone could catch their breath maybe the first week of February. I mean, we did a kickoff call literally yesterday at 9:00 AM. So there’s just no end. Nonstop. The rush, the race for AI and the Wall Street, especially publicly traded companies, it’s never been faster.

00:02:58:10 – 00:03:02:22
Scott Crook
And yeah, the pace is pretty intense.

00:03:02:24 – 00:03:04:14
Craig Snell
And you must travel a lot.

00:03:04:19 – 00:03:35:02
Scott Crook
Yeah. We, yeah. It’s funny, I looked at my Marriott Bonvoy app, 141 nights in a hotel last year. And I think when I started, I couldn’t imagine myself doing this 9:00 to 5:00. Yeah. Waking up every morning, doing the same thing. The dinners, the hosting, the taking customers out, the first class, the basketball games, being in, you know, all that entertaining. I loved it.

00:03:35:04 – 00:03:47:04
Scott Crook
Fast-forward 10 years, my God, I just wanna coach Bennett’s basketball. Yeah. Go to Reese’s. I just wanna be a dance dad and slow things down for a bit, so.

00:03:47:04 – 00:03:48:16
Craig Snell
Yeah. So you got 2 kids?

00:03:48:20 – 00:03:49:05
Scott Crook
I do.

00:03:49:08 – 00:03:53:13
Craig Snell
Single dad. Yes. Single dad life. Single dad, just in case anyone’s, you know, a great sport. Yeah.

00:03:53:15 – 00:03:56:03
Vernon Miles
All the single ladies out there viewing, Scott Crook.

00:03:56:08 – 00:03:59:11
Scott Crook
I got a pool, a hot tub in the back.

00:03:59:13 – 00:04:00:11
Craig Snell
No, fire it in.

00:04:00:12 – 00:04:03:16
Vernon Miles
I did all the single dad things that you need to have.

00:04:03:18 – 00:04:05:01
Craig Snell
Golf simulator in the garage.

00:04:05:01 – 00:04:06:00
Scott Crook
Golf simulator in the garage.

00:04:06:00 – 00:04:07:00
Craig Snell
That thing’s pretty sick.

00:04:07:02 – 00:04:32:09
Scott Crook
Yeah, Crooked Stick. Yeah, we trademarked that. So, it’s been Monday morning, hop on a plane, either in New York, DC, Atlanta. Get home Thursday, 3:00. Kind of have one eye open. Rush to meet the bus, and then you try to play super dad until Sunday afternoon. And then, maybe you order groceries to your house.

00:04:32:09 – 00:04:35:23
Scott Crook
You definitely don’t have time for anything else. And then Monday morning, kind of the—

00:04:35:23 – 00:04:37:07
Craig Snell
Back at it again.

00:04:37:08 – 00:04:38:04
Scott Crook
Back at it again.

00:04:38:09 – 00:04:39:24
Vernon Miles
Rinse and repeat for 10 years.

00:04:40:05 – 00:05:02:16
Scott Crook
For 10 years. And you know, I watch you guys. Like I respect the, I mean, you guys, what you’re doing here, the passion, the pace. I could tell, like as sales leadership watching you, like the empathy. Like you guys truly care about your people. I’ve watched how you guys have grown. We’ve gotten to know each other quite a bit.

00:05:02:16 – 00:05:12:09
Scott Crook
It’s remarkable. And so we, at Salesforce, it’s just like you said, it’s never enough. It’s always what’s next?

00:05:12:09 – 00:05:25:03
Vernon Miles
I feel like it’s everywhere though, right? It’s just in your DNA. Like, you didn’t do that for 10 or 11 years, grind that way, travel that way, because you didn’t wanna be the best. Right? You were working at an organization that is the best.

00:05:25:05 – 00:05:45:24
Scott Crook
Well, it’s funny at Salesforce, you know, we say the sales cycle doesn’t start until you’ve heard no 4 times. And so, truly, if you forecast a deal at Salesforce, you need to go figure out how to get it. So if someone’s like, “I don’t have budget,” or, “We’re having a down year,” or, “I don’t have the resources to implement this project,” I’ve got 7 or 8 levers I could pull for every objection.

00:05:45:24 – 00:05:47:21
Scott Crook
And it’s nonstop.

00:05:47:21 – 00:05:48:09
Vernon Miles
Just get the sale.

00:05:48:14 – 00:05:50:10
Scott Crook
Yeah, just get the sale.

00:05:50:12 – 00:05:52:02
Craig Snell
Dude, that’s gotta be exhausting.

00:05:52:04 – 00:06:08:17
Scott Crook
I’m tired. Yeah. Even though I look great. But yeah, obviously. So I know we’re, I told you as I walked in maybe where we’re going. So, I’m actually, today is day 2 of me taking a little 90-day sabbatical.

00:06:08:19 – 00:06:13:10
Vernon Miles
I mean, you just banged out 10 or 11 years straight, so 140 days.

00:06:13:13 – 00:06:43:19
Scott Crook
Yeah. But I think once you, a lot of the folks that I know in my world, they can’t imagine ever stopping and you just, you’ve built this, this is your life and you don’t know any other way. But as you mentioned we went to Pinehurst, man. Like, I got to know you. I got to know a bunch of other guys that do just as well if not better than me. And you guys, you guys own a business or, you know, work locally. And just still, you don’t have the anxiety that I have.

00:06:43:20 – 00:06:58:14
Scott Crook
You’re busy though, I know how busy you are. But it’s not 8:00 to 8:00 every day and you’re not on a plane, a train. And I watched you guys and honestly, it was spending more time with guys like you, and I was like, “Hey, man, maybe there’s,” I think potentially “a better way.”

00:06:58:14 – 00:07:06:02
Craig Snell
We’ve talked about this a lot, because the work/life balance is something that’s like crazy. Like when you get started, that’s not something you’re thinking about. Like when I got started—

00:07:06:02 – 00:07:21:06
Vernon Miles
There should not be work/life balance when you’re first starting off. For all the viewers, I’m gonna just keep saying this, your first couple years cracking into anything new or starting off at a new company, it should be all in. Javi, our guy, known him since he started off. Now, he just walks in my office like, “I just landed a monster account,” right?

00:07:21:06 – 00:07:43:08
Vernon Miles
Because he grinds every single day. But there comes a point, 11 years on the road, like, kudos to you, because there’s no way I could possibly do that. But I spent 11 years locally grinding, grinding, grinding. He’s a special creature, this one. He spent like two and a half, three and a half years just grinding 7 days a week.

00:07:43:10 – 00:07:53:02
Vernon Miles
And that’s what it takes, though. But now you’re hitting the point where, at Salesforce, there is no, “Okay, I can take my foot off the gas, go coach my kids’ games, go to dance.”

00:07:53:04 – 00:07:53:19
Scott Crook
No.

00:07:53:21 – 00:07:54:11
Vernon Miles
It just never stops.

00:07:54:11 – 00:08:11:10
Scott Crook
I’ve done it. You know, you’ve seen, you’ve followed me. Like, I am coaching, I am doing that thing, but the kids are in the car and a lot of times, it’s, “Hey, guys, dad’s got another call.” Or it’s, you know, I show up, I am coaching the AAU team, but I get there at 4:30 right as practice starts, we don’t have a plan.

00:08:11:16 – 00:08:28:15
Scott Crook
And so, I’m doing the things because I love it more than anything, but I’m not my best self and, you know, I hadn’t been to a gym. Again, I look great, but I haven’t been to a gym. I have not taken care of like those things that never mattered because you just always think you’ll figure it out.

00:08:28:15 – 00:08:29:04
Scott Crook
Yeah, you go, “It’s time—”

00:08:29:04 – 00:08:30:02
Craig Snell
for a leaner.

00:08:30:04 – 00:08:34:12
Vernon Miles
And how old are you, Scott? For all the single ladies.

00:08:34:14 – 00:08:34:22
Scott Crook
45.

00:08:34:22 – 00:08:51:06
Vernon Miles
Yeah. So I’ll be 47 this year and I kinda hit that same point right around 45. I think Craig saw like the change. It was like, you can’t keep going at this pace, right? You gotta start taking care of yourself, you wanna see the kids grow up. And I tell the younger generation, I’m like, “Go take time off.

00:08:51:06 – 00:09:08:13
Vernon Miles
Go spend it with your girlfriend, your wife, your kids.” Like, “Get outta here 2, 3 days a week just to hit that reset button on that mental health.” Because it’s tough, man. And you don’t wanna work and miss out on the kids, right? Like, he’s actually been a big person to coach and advocate that for me.

00:09:08:13 – 00:09:21:04
Vernon Miles
He’s like, “Yo, why don’t you just get outta here and go watch your kid’s game, go do this.” Now, it’s like, “All right, I’m just gonna put them all in my schedule and I’m gonna try to make 90% of them.” Right? But we’ve been able to do that because we have each other to kind of bounce off, like, he can cover me, I can cover him.

00:09:21:04 – 00:09:23:11
Vernon Miles
We built a team around us.

00:09:23:13 – 00:09:42:01
Craig Snell
Yeah. I think, like, when we started, there was none of that. Like, we weren’t going to anything besides work, work events, whatever it was, and then it kinda hit a point where you’re like, “All right, you’re missing out on everything, missing out on all the kids stuff, not being able to coach.” And I kinda just, like, there was a switch that just flipped in my head and I’m like, “You know, the work will be there.”

00:09:42:03 – 00:09:54:20
Craig Snell
“There’s enough time to try to figure it out, whether it’s coming in earlier in the morning, getting more support, like, we’ve added team members to be able to help us with some of the stuff.” You know, if there’s a few hours every day that I can take off, it allows for time on the backend to be able to get there.

00:09:54:20 – 00:10:14:13
Craig Snell
And now, it’s, I won’t miss something that they have, you know? Or if we do have a work trip, you know, I’m sitting there on my phone watching the video of the game because I wanna watch it and it’s tough. I mean, I feel for you, like, missing it like that is very difficult and I totally get where you’re coming from at this point with trying to figure out, you know, you either something else to work for you or making a switch.

00:10:14:13 – 00:10:31:12
Craig Snell
And I think, too, like, I mean, in my opinion, working for a big company’s tough. You know, we work for—we have a smaller company in the grand scheme of what Salesforce is, by far. So it’s a much more like family environment. You know what I mean? We’re all very, very close here. We just asked you about somebody at Salesforce.

00:10:31:12 – 00:10:35:13
Craig Snell
Do you know them? Like, there’s 60,000 employees. There’s no like we know everybody that—

00:10:35:13 – 00:10:41:22
Vernon Miles
It’s like asking somebody if they know every single person in the City of New Bedford. Yeah, almost, right? Like, that’s wild, 60,000 employees.

00:10:41:22 – 00:10:48:14
Scott Crook
But not being from here, it does seem like most of the people I have met do know every single person that they know, or their cousin or related to them.

00:10:48:14 – 00:10:50:07
Vernon Miles
They’re all related to Rob too. Yeah.

00:10:50:09 – 00:11:10:14
Scott Crook
But, no, I especially know there’s some folks you were just talking about, people that are starting out. Like, that grind and that grit, like, it doesn’t exist all that—it’s not as prevalent as it used to be. Like, if, you know, if I missed my number when I was starting off, the last thing I was gonna do is gonna be complaining about my territory or complain about it was, “Hey, I’m gonna work harder.

00:11:10:14 – 00:11:31:23
Scott Crook
I’m gonna figure it out.” And that’s how you made it. This day and age, you don’t see a ton of that. So the folks that have the grind and the juice said, “You found a new deal. Like, you’re gonna stand out. And you’re gonna make it.” And I think there’s more of an acceptance now to build in these guard rails to, “I’m gonna make it, but I’m gonna kinda do it my way,” especially if you have that grit, grind, and determination.

00:11:32:00 – 00:11:53:17
Scott Crook
It’s definitely different than it used to be. Like, 5 years ago, the thought of me taking a step back at a company like this, it didn’t exist. And a ton of calls and emails in the last 24 hours. People being like, “Hey, man. It takes a lot of—you know, we respect the fact that you’re actually prioritizing yourself and your family.”

00:11:53:19 – 00:12:05:01
Scott Crook
Versus I think the common thought would have been like, “He’s lost his fastball. He can’t cut it anymore.” Yeah. Which was my fear in even thinking about doing something else.

00:12:05:03 – 00:12:21:01
Craig Snell
I totally agree with you because I would always feel like that. It’s like, I miss an event or I miss something, it’s like I’m gonna be replaced. You know, especially at a big company. It’s like, well, they’re just gonna go onto the next and I’m gonna miss that opportunity. But at a certain point, you’re gonna miss a lot of other opportunities in life with your kids and your family.

00:12:21:01 – 00:12:24:24
Craig Snell
And, you know, you’re not even from around here, right? You’re from Miami.

00:12:25:03 – 00:12:25:13
Scott Crook
I am.

00:12:25:14 – 00:12:26:23
Craig Snell
So what brought you here?

00:12:27:00 – 00:12:31:03
Scott Crook
Still know a lot of people in Miami. Have property in Miami too.

00:12:31:05 – 00:12:33:13
Craig Snell
Just maybe a house out there too.

00:12:33:15 – 00:12:38:03
Vernon Miles
If it’s got to pull it on 2 ladies. I mean—

00:12:38:05 – 00:12:55:04
Scott Crook
If you grow up in South Florida, your only stated job is to get out of there as fast as you can. So, my mom and dad grew up right outside of Boston. My mom, Chelsea, my dad, Winchester. They actually moved to South Florida for my mom was a teacher. You have jobs they were paying 3 times more than I guess they were here.

00:12:55:04 – 00:13:13:06
Scott Crook
So, the year before I was born, they moved down. But we always had a place up in Sunapee. So summers we’d come up here. My dad was a Sox fan. Like, I grew up—like, he was a Boston guy. So, when a lot of my buddies were trying to either go to New York or Chicago, I picked Boston.

00:13:13:08 – 00:13:19:24
Scott Crook
And actually lived in Back Bay on 80 Marlborough for, like, a year and a half, 2 years.

00:13:20:01 – 00:13:20:10
Vernon Miles
He’s lived a—

00:13:20:10 – 00:13:39:19
Scott Crook
tough life, Craig. Yeah, right? But yeah. So that was there. Started out selling, had a really super normal path to Salesforce. I sold cigarettes for Philip Morris. So I went big tobacco for about 5 years, and then made the natural transition to health and hygiene

00:13:40:01 – 00:13:59:24
Scott Crook
with Kimberly-Clark selling toilet paper and bath tissue. I used to go to trade shows with literally a paper towel dispenser and a squirt bottle. That’s how I did an absorbency test to say, “Hey, Kimberly-Clark is better than Georgia-Pacific.” Had a station wagon and would drive literally to convention centers and—

00:14:00:01 – 00:14:11:22
Vernon Miles
That’s a hustle right there. That’s a hustle. That’s what put you on the 143 nights, you know, last year at Salesforce. You remember the grind. That was way worse than the 143 nights.

00:14:11:22 – 00:14:12:12
Craig Snell
Knick games.

00:14:12:13 – 00:14:13:09
Scott Crook
Yeah. It sure was.

00:14:13:12 – 00:14:26:09
Vernon Miles
So it’s like, I got VIP over here. I’m driving around in my station wagon. You remember those days. And that’s why I think it’s hard to give up a great job like at Salesforce. You look at it and you’re like, the travel, the money, the VIP, the flights. It’s like everything.

00:14:26:11 – 00:14:44:01
Scott Crook
Every business, everything’s taken care of. Like everything I did was paid for. Even I lucky enough to become a member of the Country Club at New Bedford. There’s a stipend from Salesforce that pays—it’s the golden handcuffs. I hope nobody from Salesforce—you don’t have a ton of followers.

00:14:44:01 – 00:15:01:09
Scott Crook
But, like, once they got you, they don’t want to lose you, and so they wrap their arms around you and give you all these things. But I, you know, I think I’m starting to take some time to say, are all those things more valuable than time? You know, screaming at my kid from the sideline during a basketball game?

00:15:01:09 – 00:15:01:21
Scott Crook
And we’re—

00:15:01:21 – 00:15:03:10
Vernon Miles
going to fast-forward this episode.

00:15:03:10 – 00:15:06:03
Craig Snell
to another—that’s a whole nother challenge.

00:15:06:05 – 00:15:19:06
Vernon Miles
Fast-forward this episode, like, another year. We’ll have Scott back, and he’s like, “Back to Salesforce. I took my sabbatical. Not taking that time off.” I had 340 single ladies hit me up after your episode, every possible viewer.

00:15:19:08 – 00:15:39:00
Scott Crook
But, dude, I, again, I know we didn’t write this. But, dude, you got, I don’t know, 4 kids? Small, like young. I see you everywhere. I see, you know, as I am—I’ve lived here for 9 or 10 years, but I’m not actually ever here, right? And so, you know, I watched what you guys did over the holidays.

00:15:39:02 – 00:16:01:17
Scott Crook
The fundraiser. You guys truly seem to care. And you’re part of the community, and that’s super appealing to me. Like, I have not had that as I’ve moved around a ton. Yeah. And so, if you’re able to build this and have that young beautiful family and be part of the community, I mean, I don’t know what else is—

00:16:01:19 – 00:16:03:03
Vernon Miles
How many kids do you have, Scott?

00:16:03:05 – 00:16:04:24
Scott Crook
So I have 2. All right. Yeah.

00:16:04:24 – 00:16:12:00
Vernon Miles
So, this guy is an anomaly, right? 4 kids all under 11. Peyton will be 12 this week.

00:16:12:00 – 00:16:18:13
Scott Crook
Well, he started writing all the things, nice things he wanted me to say about him. But I like, “Buddy, I got it. You don’t even have to write it down.” But I like, it’s—

00:16:18:14 – 00:16:26:24
Vernon Miles
4 kids and still makes it to the majority of the games and he’s home. And I’m like, “I don’t know how he does it.” Like, well, we won’t even talk about the pterodactyl. Like—

00:16:26:24 – 00:16:27:08
Scott Crook
Oh, man.

00:16:27:09 – 00:16:29:21
Craig Snell
Wait ’til Savage gets into sports.

00:16:30:00 – 00:16:30:21
Scott Crook
How old is he?

00:16:30:23 – 00:16:33:21
Craig Snell
He’s 2. Lincoln, Lincoln’s two and a half, so 2—

00:16:33:21 – 00:16:34:14
Scott Crook
to what?

00:16:34:16 – 00:16:38:14
Craig Snell
12, well, Peyton will be 12 next week. So, yeah.

00:16:38:16 – 00:16:40:01
Vernon Miles
Their house, winter—

00:16:40:05 – 00:16:48:06
Craig Snell
house like, I don’t know, there was like one, then a few years later another one. And we never intended to have 4, it just kinda happened over time.

00:16:48:06 – 00:16:51:00
Scott Crook
But my oldest is 12 as well, and I think this—

00:16:51:00 – 00:16:52:14
Craig Snell
They’re in the same grade.

00:16:52:14 – 00:17:03:17
Scott Crook
I’ve got like 2 years left, the way I look at it before he’s like, “Hey, drop me off at Johnny’s house for a sleepover.” Like, he still thinks dad is cool and wants to hang. And I know that you do. I will give you—sadly, I know that’s—

00:17:03:18 – 00:17:18:06
Craig Snell
I, you know, I see all your stuff, and I talk to you a lot. But I see how much you do with your kids, like, just even outside of sports. Like, you’re always taking them to—it’s like you are trying to cram in as many memories as possible as fast as possible.

00:17:18:06 – 00:17:33:06
Scott Crook
We took the day after Christmas, I took ’em to LA. We went to a Clippers game, a Lakers game. This, I’m not being like, this isn’t like the “look at me.” It’s just, we went Disney, Universal, Clippers, Lakers, a New Year’s thing, and then we were back home.

00:17:33:06 – 00:17:33:20
Vernon Miles
That’s awesome.

00:17:33:20 – 00:17:57:06
Scott Crook
Part of it is I do want them—though I love that people stay here and everyone’s from here, but I also want them to see and experience as much as they can. But on that trip, I had slept 3 hours leading up to it. And, you know, I’m taking calls the whole time. And so, we do a lot. As you know, Social looks fantastic. I can post the highlights. I love those 2 more than anything.

00:17:57:06 – 00:18:11:01
Scott Crook
But I think there’s a better—you know, I wanna take Reese to breakfast before school and hang out. And actually listen to what she’s saying.

00:18:11:02 – 00:18:15:00
Craig Snell
Yeah, not thinking about how many times your phone’s vibrating and the stress.

00:18:15:00 – 00:18:25:01
Scott Crook
I got a meeting that starts at 9:00. Can I get, how much longer can I sit at Starbucks? Because I have to leave to get her to drop off before I can get home to the Zoom call. Like, that’s been—that’s been the mantra, yeah.

00:18:25:03 – 00:18:39:12
Craig Snell
I think, you know, it’s such a different—like, I was never planned to do anything like this when I was younger. I always thought, like, if I was a firefighter paramedic, I was gonna stay in that. I was more of like a work-with-my-hands kind of person. Like, work and, you know, go home, and when you leave, you disconnect.

00:18:39:12 – 00:18:57:18
Craig Snell
Like, there’s nobody calling me to go save a cat out of a tree, you know, on my off day. Unless it’s like a crazy fire, you gotta get to go in if you want to. But this level is, you know, not the physical side, but it’s the emotional and the stress level of constantly having something to worry about, like your phone vibrating.

00:18:57:18 – 00:19:11:14
Craig Snell
Like, we’re sitting here, and I’m sure your phone’s still vibrating like crazy. My phone’s vibrating like crazy. Yeah. And then it’s figuring out, okay, how can I make enough time to try to make these calls back, get back to everybody, get these emails answered before I gotta go to practice tonight?

00:19:11:16 – 00:19:25:02
Scott Crook
Yeah, there’s always a fire somewhere, it seems like. And it’d be nice to not have them be the most urgent thing in the world, or you’re always chasing the bouncing red ball. Like, to be able to compartmentalize and put some of that stuff aside.

00:19:25:04 – 00:19:42:00
Vernon Miles
Were you able to go on vacation over the last like 11 years and actually truly disconnect? Like, that’s what I talked to to Craig a lot about. It’s like, when you actually leave for a long weekend. Maybe it’s not a full vacation. You go to Aruba, or you just go to New Hampshire. Are you allowed to—did your job allow you to take 3 or 4 days off

00:19:42:00 – 00:19:47:18
Vernon Miles
where you didn’t have to answer the phone? I mean, we’re gonna do it, right? You’re gonna answer a couple calls.

00:19:47:20 – 00:19:51:06
Craig Snell
Play quarterback a little bit, but not steer the ship.

00:19:51:06 – 00:20:22:05
Scott Crook
Yeah, like a little bit. But it still falls on you. Yeah, it’s—we’re a monthly forecasted business, so I had 5 sales leaders that worked for me. But there’s always chaos in a deal that we thought somebody—didn’t show up, the pricing’s wrong, I can’t get this approved. It never stops, ever. And so, the longer I put the phone down, the higher the anxiety was, because I knew that there was gonna be incrementally more problems to deal with.

00:20:22:07 – 00:20:25:23
Scott Crook
Yeah, but that was all I knew. So, I was like, “Oh, that’s life.”

00:20:26:00 – 00:20:44:11
Craig Snell
It’s definitely—I mean, I think we’ve done a pretty good job of figuring out that, to a point. Like, if he goes away, I’m covering, the team’s covering. If I go away, it’s not like we disconnect completely, but we definitely disconnect a lot more, able to have that support. When we started, there was none of that. You know, you’d be sitting there trying to get back to people, answer phones on the golf course.

00:20:44:11 – 00:20:57:10
Craig Snell
I see some of the younger guys that we work with, and they’ll come on trips with me, and it’s like, “I’m not answering my phone,” because I have people that are there to—I have my calls forwarded when I’m away, to just give you that little bit of a checkout that you need every once in a while.

00:20:57:12 – 00:21:00:18
Craig Snell
And it’s tough if you don’t have that. ‘Cause that like resets nice.

00:21:00:20 – 00:21:26:07
Vernon Miles
They’re younger, they can grind. We had to put in that time. I spent 15, 16, 17 years not being able to go on vacation and truly unplug. And I think that’s one of the best things about ever randomly meeting Craig. We don’t even have to get into that, but like, just meeting Craig, having him get into the business, I can literally go away right now and not worry about anything happening because I know he’s gonna do whatever it takes to get the job done.

00:21:26:09 – 00:21:47:02
Scott Crook
But also, you know, I think it’s completely different. Like, if you’re gonna grind and put all that into it, that you control your own destiny and you reap all the rewards like running the companies. Versus where Scott’s gonna go away, there’s gonna be another Scott in that seat. As great as the success we’ve had, it’s, who am I doing this for, right?

00:21:47:03 – 00:22:08:00
Scott Crook
As one of 60,000? Versus, my goodness, if I’m going to put this level of effort and energy, and sacrifice, it’d be nice to reap the rewards of all that and share that with your team and your people make those decisions. It’s definitely admirable. Yeah. So I just feel maybe it’s an interview—

00:22:08:02 – 00:22:15:07
Vernon Miles
potentially. I’ve already been thinking about this. I’m sitting over here, I’m like, “This guy would be a great leadership coaching, sales coaching.”

00:22:15:09 – 00:22:19:09
Craig Snell
You’d kill it here. Might be something we gotta do.

00:22:19:11 – 00:22:20:03
Scott Crook
Yeah.

00:22:20:05 – 00:22:21:05
Craig Snell
There’s always opportunity.

00:22:21:05 – 00:22:25:20
Scott Crook
It’s either that, like we could do a Rogan Barstool thing too.

00:22:25:22 – 00:22:27:03
Vernon Miles
100%, let’s go.

00:22:27:05 – 00:22:42:15
Scott Crook
So yeah. But also, like 3 guys talking like this, we save all the things in 2026, and everyone’s whatever. 3 guys talking like about how they wanna spend more time with their kids, like this is, it’s different, it’s nice. Like, this didn’t exist I don’t think all—

00:22:42:15 – 00:23:08:16
Vernon Miles
it just didn’t exist 3 years ago, 4 years ago. It just didn’t exist. And I’m not even 100% sure it exists across the board, right? ‘Cause I still see it, and I’m like, “Damn, we’re doing things differently here,” right? And it’s good. Like, we tell people we don’t really have even a vacation policy here. Like, the vacation policy is, use all the vacation that you want, just get the job done, make sure you got some coverage, and make sure your mind’s right.

00:23:08:16 – 00:23:11:21
Vernon Miles
Because you can start seeing it wear on people. It’s like, “Yeah, you know what, you should take 3 or 4 days off, take a long weekend.”

00:23:11:23 – 00:23:28:14
Scott Crook
And you know, it’s the carrot and the stick, right? Like, I think you get more out of people when you treat them with respect and give them some leeway. Versus, you know, post-pandemic we were one of the first to be like, “You gotta be in the office at 9:00.” Everybody had just grown accustomed to doing this. And it was, “Do it our way, do it our way, do it our way.”

00:23:28:14 – 00:23:34:22
Scott Crook
And it has diminishing returns.

00:23:34:23 – 00:23:50:17
Craig Snell
Yeah, I mean, I lead the sales side of things, and I definitely don’t lead that way at all. Like, I’m not gonna sit there and tell people, “You have to do this, you have to do this, you have to do this.” They’re commissioned employees, so they write their own destiny. I’m gonna give you the tips and the tricks to be able to get there, and the things that work.

00:23:50:19 – 00:24:05:07
Craig Snell
And he does it probably more than I do too with some of the coaching of people. But, it’s either you got it or you don’t. Like, you’re not gonna take somebody and you’re not gonna shove this down somebody’s throat and make them do it, because it just doesn’t work that way. You have to find the right—and we go through people.

00:24:05:07 – 00:24:16:07
Craig Snell
I mean, there’s loan officers we have, and they start and they do very well, and they continue to do well. There’s other ones that you just sit there and we’re like, “There’s no chance this is gonna work,” because they just don’t have that. They don’t have that drive.

00:24:16:07 – 00:24:21:13
Scott Crook
So if you hire someone like, “Hey man, I saw that podcast that Scott was in. I’m gonna take three week vacations.”

00:24:21:15 – 00:24:21:18
Vernon Miles
Yeah.

00:24:21:18 – 00:24:24:22
Scott Crook
Exactly. Like that—versus meeting or not.

00:24:24:24 – 00:24:29:19
Vernon Miles
And you can tell real quick on if somebody’s got that it factor to them.

00:24:29:19 – 00:24:51:03
Scott Crook
Yeah. But it’s not just the kids, it’s I went to the doctor for the first time in like 2 years. My Christmas tree famously has been up for 3 years. Like, I’ve got a whole—oh, yeah, this is a whole other story. I’ve got a Christmas tree that hasn’t co—’cause it got till March one year with the kids, and then we just decided, I was like, “Hey, well this thing’s gonna—”

00:24:51:03 – 00:24:52:04
Vernon Miles
stay up. Decorate it for the—

00:24:52:04 – 00:24:54:05
Scott Crook
year.

00:24:54:07 – 00:25:02:05
Craig Snell
Now it’s a running joke. It’s a lot, man. Because as much as I do, I couldn’t do it without Emily in the background taking down the Christmas tree, putting things away.

00:25:02:07 – 00:25:04:11
Vernon Miles
If I was a single dad, my Christmas tree would still definitely be up.

00:25:04:17 – 00:25:06:10
Craig Snell
I don’t even know if it would ever go up.

00:25:06:12 – 00:25:15:22
Scott Crook
At least it up that one time. Yeah. And no, it’s—and now it’s permanent. So I win though when all the whatever that weekend is the first weekend after Thanksgiving when everyone’s doing all those things—

00:25:15:24 – 00:25:17:01
Craig Snell
Yeah, like—

00:25:17:03 – 00:25:18:10
Vernon Miles
plug it in.

00:25:18:12 – 00:25:32:09
Scott Crook
Yeah, there we go. So yeah, go to the gym, maybe cook a dinner here and there. So yeah, we’re gonna try it. But to your point, I haven’t slowed down in a while, so we’ll see.

00:25:32:11 – 00:25:37:00
Craig Snell
Got any luck plans over the next 90 days? Besides just relax?

00:25:37:02 – 00:25:42:19
Scott Crook
I wanna become like a three index, like my only job in life is to—

00:25:42:19 – 00:25:43:15
Craig Snell
Hit that simulator?

00:25:43:16 – 00:26:04:18
Scott Crook
Yeah, exactly. No man, I wanna get some structure. Like, I truly—I like, I—there’s a workout class I signed up here for locally, 6:00 AM Tuesdays and Thursdays. Coach Crab, if you’re watching this, I’ve canceled on him. I’ve canceled on Tom 80% of the time because I—there’s always some excuse.

00:26:04:18 – 00:26:26:10
Scott Crook
I wanna stop texting excuses to him. I wanna actually go to the grocery store and maybe make the kids some meal. You mentioned women. There have been—like, I can’t keep a relationship because I’m gone and, who knows? Maybe, you know, actually find someone that could—would be nice to do vacations or something.

00:26:26:10 – 00:26:47:23
Scott Crook
Again, this feels like a dating app. This is great. Long walks on the beach. I’m a great listener. But no, man. Just seeing the community. Like, it would be nice to do a few things. You know, we bring the kids and we donate time and gifts to give, like just all those kind of things that just—

00:26:48:00 – 00:26:56:19
Vernon Miles
Times just fly by. So you guys got this, like, single parenting and the relationship with your ex down pretty pat, it sounds like. You guys have a pretty good working relationship on that side.

00:26:56:21 – 00:27:12:22
Scott Crook
Well, it’s funny, we’ve been divorced 7 years. At first I moved—I moved out of town. Like, I was in, I was in a little, we call it the work house, me and the kids, just the 3 of us in Wareham. And then I bought a place a few years after that in New Bedford.

00:27:12:24 – 00:27:35:02
Scott Crook
And now I just—I bought a house, I don’t know, 0.5 miles from my ex. And yeah. It wasn’t the case early getting along, but we are, we get along amazingly well. Her husband, Christian, all my friends. But, yeah, we’re like best—”Yeah, like, dude, you guys are best friends.” Yeah.

00:27:35:03 – 00:27:39:05
Scott Crook
That’s awesome. I coach his kids. Our boys are great. And we—

00:27:39:05 – 00:27:53:10
Craig Snell
go on our trip to Pinehurst, and I’m like—and the two of them are just always together. I go trick-or-treating and here comes Christian and his clan, who has a ton of kids as well. And then here’s Scott and his. And I’m like, “This is a wild situation to me.” But it just—

00:27:53:14 – 00:28:18:16
Scott Crook
It’s so fortunate that it’s so wild because if you told me that, like, my ex was gonna wind up with a guy that—but obviously his work ethic, what he’s accomplished, he’s built businesses, he’s super successful, but he genuinely cares about my kids like they’re his. And I think it’s, in this situation, that’s all you can ask for.

00:28:18:18 – 00:28:41:15
Scott Crook
And so, the kids love—it was the AFC Championship Game and 45 years ago the thought of me going to my ex’s house to watch a football game with her and, you know, the stepdad, Christian. Unthinkable. Like you couldn’t—there wasn’t an amount of money in the world you could pay me to be in that situation.

00:28:41:17 – 00:28:59:16
Scott Crook
And then my son, Bennett, shoots me a text like, “Hey dad, man, I want—” you know, I never want the kids to feel like, “Should I be at dad’s? Should I be over here?” Like, wherever you’re at, we’re gonna make it as comfortable for you. And bonus is I love the guy, man. Like, he’s fantastic.

00:28:59:16 – 00:29:01:05
Scott Crook
So we get along great.

00:29:01:07 – 00:29:04:16
Vernon Miles
That Christian’s a good dude too. Yeah, that’s an easy guy just to get along with.

00:29:04:16 – 00:29:08:06
Scott Crook
Hit the lottery. So, yeah, he’s—

00:29:08:09 – 00:29:13:24
Vernon Miles
like, “I lost the wife, but I got a better guy to hang out with and go to Pinehurst with.” So winning.

00:29:13:24 – 00:29:37:14
Scott Crook
Yeah. I’ve noticed that. Yeah. He is awesome, man. And so the kids, you know, he’ll have a ticket to a Celtics game and he’ll take Bennett. Awesome. I think the average person is like, “Oh, man. Do I have to one-up that?” Because no. If he’s taking them, I’m like, “My son’s gonna be at a Celtics game doing something he absolutely loves more than anything else.”

00:29:37:16 – 00:29:38:14
Vernon Miles
And you’re probably traveling.

00:29:38:17 – 00:30:03:12
Scott Crook
Yeah. Even if I wasn’t—yeah. It’s I’m, you know. Like, there’s no keeping score. And I mean, they have another, they had another little human together, and I think I even heard as I was walking out the other day, Serino’s like, “Bye, Uncle Scott.” Which was their daughter. It was a joke, but yeah, it’s not like a high five all the time.

00:30:03:14 – 00:30:10:12
Vernon Miles
And so how many kids does Christian have total? Like, how many like when they—

00:30:10:12 – 00:30:13:24
Scott Crook
get together? I guess, I don’t know if I signed an NDA with Christian or—

00:30:14:01 – 00:30:15:06
Craig Snell
He’s got like 4? I think it’s 5.

00:30:15:06 – 00:30:17:13
Scott Crook
Yeah, I think he’s got 5.

00:30:17:13 – 00:30:19:02
Vernon Miles
So it’s like 7 kids

00:30:19:05 – 00:30:19:18
Scott Crook
Yep.

00:30:19:20 – 00:30:20:16
Vernon Miles
floating around.

00:30:20:16 – 00:30:20:24
Scott Crook
And yeah.

00:30:21:00 – 00:30:22:18
Vernon Miles
Co-parenting. That’s awesome.

00:30:22:19 – 00:30:38:16
Scott Crook
Yeah, it was awesome there. And I say this in front of them, but I also think that’s why the time with when it’s me and I have stayed single, like I, that time was just the 3 of us, I think they do, they worship that because, you know, it’s, they’re moving fast over there all the time.

00:30:38:16 – 00:30:47:22
Scott Crook
And they come over with dad and it’s nice to just—it’s been the 3 of us, man, for six, seven years. And like you said, we travel, we move around, we do a lot of things together.

00:30:47:24 – 00:30:49:03
Craig Snell
So they get the—

00:30:49:05 – 00:31:01:01
Scott Crook
best of both worlds. And I mean, they’re definitely gonna be in therapy, but hopefully they’re not gonna need—hopefully they’re not gonna need like 3 or 4 therapists. They only need, you know, one. Yeah.

00:31:01:01 – 00:31:09:12
Vernon Miles
So listen, I, I came from a divorced family. My parents got divorced when I was like 10 years old, and I think I turned out all right. My wife would definitely tell you I need therapy, but—

00:31:09:14 – 00:31:28:07
Scott Crook
Yeah, mine too. So part of the reason is that my parents got divorced when I was five, and I didn’t really see my dad till we became best better friends when I was like 18. But I was the—I was a pretty good basketball player growing up. I was the kid that was winning the games and getting the MVPs and looking over, and I was the only person that didn’t have their dad.

00:31:28:11 – 00:31:42:01
Scott Crook
And so I know how that feels. So I’m like, “I need to be at every one of these things.” But no man, like yeah, Christian, myself to Chase and Bennett, we played golf tournament—like, it’s—

00:31:42:03 – 00:31:46:00
Craig Snell
You guys do a lot together? Yeah. It’s awesome. It’s great. It’s tough because I mean, I was the same way growing up.

00:31:46:00 – 00:31:47:04
Scott Crook
Going to Mimmo’s tonight. Yeah.

00:31:47:04 – 00:31:48:24
Craig Snell
So I’m gonna try to get there.

00:31:49:01 – 00:31:51:17
Scott Crook
Scooter’s gonna hopefully give me some residuals for that.

00:31:51:19 – 00:31:53:01
Vernon Miles

00:31:53:03 – 00:31:53:24
Scott Crook
Yeah.

00:31:54:01 – 00:32:08:19
Craig Snell
But it’s awesome. I mean, it’s tough. I grew up, my parents were divorced. My dad moved to California for the majority of my childhood, and it was the same thing, like would give anything for him to be at the games. Yeah. So it’s like, now my kids, I’m like, super hard not to go to the games, you know what I mean?

00:32:08:22 – 00:32:18:01
Craig Snell
Totally. And it’s tough, but it’s great that you guys get along because, you know, I didn’t. My parents, and they get along fine now, but when we were, they were divorced like there was no coming over to watch football.

00:32:18:01 – 00:32:27:01
Scott Crook
You know, that was not an option back then. And what’s funny is I know this town is small and I don’t know everybody, but I know that everyone that sees this from the outside probably has their opinions and—

00:32:27:03 – 00:32:28:02
Craig Snell
I think it’s a great—

00:32:28:02 – 00:32:29:06
Scott Crook
thing. Yeah, I think it—

00:32:29:08 – 00:32:33:03
Craig Snell
is better for you, it’s better for the kids, it’s better for everyone. I don’t know how it’s a bad thing.

00:32:33:04 – 00:32:39:03
Scott Crook
No, I mean, with us getting along so well, the—it’s an open door. I can see the kids more when it’s—for sure.

00:32:39:03 – 00:32:39:16
Vernon Miles
Sarah’s a—

00:32:39:16 – 00:32:43:05
Scott Crook
fantastic mom. Like it’s, the whole thing’s works out well.

00:32:43:05 – 00:32:46:17
Craig Snell
Well, yeah. She’s just having family trips planned.

00:32:46:21 – 00:32:51:17
Scott Crook
Do you want, do you want more, do you want, probably want a little bit more drama for the ratings? Yeah, yeah.

00:32:51:19 – 00:32:53:03
Craig Snell
Sure. Go throw it out there.

00:32:53:05 – 00:32:59:21
Vernon Miles
We’re going on a trip with 13 of us. My new girlfriend that I found after Mortgage Daddies.

00:32:59:23 – 00:33:24:18
Scott Crook
Exactly. Exactly. You never know. So. No, that, that, that’s great. Yeah, I think the next, the next battle for me is, it’s interesting as I’ve always lived in places that are melting pots where everyone is not from that area. As I spend more time here and getting to know some of, like, the crew and his group, it is a wild experience to go out on a Thursday night or just watch a game with somebody.

00:33:24:18 – 00:33:49:15
Scott Crook
And every single story is about, “Hey, man, you remember when Tommy’s cousin’s little brother scored 22 points against Stang?” And then and, you know, it’ll lead to, like, who the Stang coach was, and then who’s the Stang’s coach brother, and then they have dinner with somebody’s fiance. You feel like every thing is so intertwined. So being an outsider, learning these, the these, these crews, I mean, I’ve never seen anything like it.

00:33:49:17 – 00:33:51:21
Scott Crook
Like everybody that’s from here has stayed here.

00:33:52:00 – 00:34:01:10
Vernon Miles
Coming from the outside. Yeah. You just go to that dinner and you don’t say shit negative about anybody. You’re like, ’cause that guy could be related to that other guy talking shit to them, but they’re cousins.

00:34:01:12 – 00:34:18:02
Scott Crook
It’s good and bad, though. Like, say that, you know, there’s a new opportunity, new partner at Symphony. And I can flash a name to anybody here, I’m like, “Hey, give me the backstory.” And I might get 2 different backstories depending on who I ask. But there’s always—there’s no lack of information coming here locally.

00:34:18:03 – 00:34:22:02
Vernon Miles
It’s an open book. Everybody’s willing, very willing to talk.

00:34:22:04 – 00:34:24:15
Craig Snell
Yeah, it’s funny how many people stay around here.

00:34:24:20 – 00:34:35:10
Scott Crook
But that’s going to be good in the line of work that you’re in. Sure, if you serve somebody, you do all the right things that they’re going to—that window, that web get wider and wider.

00:34:35:12 – 00:34:52:11
Craig Snell
Yeah. I mean, and I think it’s and that whole group like that we’re talking about, the whole golf group that goes out and stuff, it’s all people that do similar, you know, but different businesses. And we all help each other out. We all network with each other. And honestly, 90% of the conversations now is about what happened at the sporting event with the kids.

00:34:52:11 – 00:34:59:24
Craig Snell
They know what happened at the basketball game or what happened at the baseball game, or you know how bad did Adam Mathis scream at the game.

00:35:00:01 – 00:35:23:20
Scott Crook
Hey, I will do another series. I mean, I coach. It’s funny, I played in this whole age of, like, these parents with social media and NIL. I mean, if I had—I could show you my phone, six paragraph texts sometimes that little Tommy didn’t get enough playing time, but because she’s paid $40 an hour for a personal trainer that said he’s going to go play high school and college basketball,

00:35:23:22 – 00:35:42:13
Scott Crook
this quarter zip wearing, “Coach, what do I know?” and I should be doing that. It is because what we do as volunteers and these coaches—this is wild pressure and more intensity. And I grew up playing in Miami where we actually had some athletes that went on to play college and maybe pro.

00:35:42:15 – 00:35:44:15
Scott Crook
I love Peyton Arum, but I don’t know that—

00:35:44:16 – 00:35:59:00
Vernon Miles
Yeah. No one’s going to the NBA. If you were born and raised here and you’re going to be 5’10” is the top height you’re going to get with a size 9 shoe, it’s probably not going to work out for you. Because you and I were talking about this this morning. It’s like, “Hey, do you coach?

00:35:59:00 – 00:36:14:12
Vernon Miles
Do you not coach?” I coach summer basketball for my son and I’m super competitive. I don’t think I could do anything after that because I have coached some of that, and I’m getting yelled at by the mom. I’ve gotten yelled at by the parents on a summer league basketball game where it’s like, I’m like, “This is just not worth it.”

00:36:14:12 – 00:36:21:18
Vernon Miles
And it’s like, “Your son is—” It’s true. He’s walking with two left feet. He’s got a missing arm and he’s blind in both eyes. Like, I don’t know what we’re doing here.

00:36:21:18 – 00:36:29:04
Scott Crook
Like, I feel like we just took three timeouts to try to catch you—”Like, hey, what are you talking about?” But like, they like—

00:36:29:04 – 00:36:33:08
Vernon Miles
12 years old. His mom’s coming on the court to tie his shoes. I’m like, “That guy’s not going to make it out.”

00:36:33:10 – 00:36:50:04
Scott Crook
No. But then like they see, like a kid got $100,000 to go to college and somebody’s pumping their tires and like they’ve made this their identity. And it is—you want to tell them like, “My son is, he’s become a pretty good basketball player. But I put him on this team for two years where he hardly ever played.

00:36:50:06 – 00:37:10:20
Scott Crook
And the fact that there was some adversity and I wanted it this way. And he played against with better kids. He couldn’t get the playing time he wanted. And he learned the only way I can get more playing time is to work harder and practice more and get better.” Novel concept, one that people don’t realize they like by writing the coach to get more playing time.

00:37:10:22 – 00:37:12:19
Scott Crook
Probably not, not going to work.

00:37:12:21 – 00:37:15:16
Vernon Miles
Especially as you get into AAU. You’re just not going to make that team.

00:37:15:16 – 00:37:25:21
Scott Crook
Well, the best thing is like we were on—I don’t know how big Dartmouth is. There’s 19 AAU teams because everybody make one team. So then we created another team.

00:37:25:22 – 00:37:27:24
Craig Snell
Oh yeah, we come on, you just business.

00:37:27:24 – 00:37:28:23
Scott Crook
That’s crazy.

00:37:29:01 – 00:37:45:18
Craig Snell
It is crazy. I have had the same conversation with my son. It’s like, “You want to play more? You got to put the work in. You can’t just show up to practice and show up to the game and just expect that you’re going to be better. Like if you want to be the point guard on your AAU team or you want to get the ball more, you got to be better than the point guard.” He’s putting the work in, you’re not.

00:37:45:18 – 00:37:59:07
Craig Snell
It’s not—I mean, that’s okay if you don’t want to. You got to make the decision. I think that’s with everything in life. It’s do you want to be the best or do you want to be the best you can be, or are you okay being content? And you know, I think sometimes the parents want it more than the kids want it.

00:37:59:10 – 00:38:00:03
Vernon Miles
That’s the problem.

00:38:00:03 – 00:38:01:06
Scott Crook
More that—

00:38:01:08 – 00:38:02:07
Vernon Miles
way.

00:38:02:09 – 00:38:04:20
Scott Crook
Sometimes I just—I like, you know, I—

00:38:04:21 – 00:38:06:09
Craig Snell
have the same problem we all do.

00:38:06:15 – 00:38:24:24
Scott Crook
With my schedule. I was like, I—the reason I was coaching because that was going to give me that time with Bennett. And then, you know, he’d make three turnovers, miss a shot, do something, and then for the first 20 minutes of the car ride, I’m ripping this kid. I found myself doing that a few times. And I’m like, “What is that?” Like, this is counterintuitive to anything we want to do.

00:38:24:24 – 00:38:40:16
Scott Crook
He’s probably not going to the NBA, as we discussed. So it’s hard to fight like I want to just like—I’m sure with your reps, the ones I heard, maybe have dinner and then still kind of prospect at the end of the night for a couple hours. Like, at the—”Bennett, do 25 wall taps, some squats, 15 push ups.”

00:38:40:16 – 00:38:53:05
Scott Crook
It may not give them the 48 inch vertical, but he’s learning to, like, “I will do something every night to hopefully make myself better.” And just even that process, hopefully—

00:38:53:06 – 00:38:55:19
Craig Snell
Is he doing it?

00:38:55:21 – 00:38:57:19
Vernon Miles
He’s doing it with dad the next 90 days.

00:38:57:21 – 00:39:15:15
Scott Crook
He’s got all day and then, you know, I think he started watching Stranger Things, that’s kind of developed and it’s taking over. So I’m like, like—but also if that’s the case, like don’t ask to start and don’t—if you’re going to skip that, like just know that the just like in business, if you just skip some steps, you can’t expect the results. I want him to learn that stuff early.

00:39:17:02 – 00:39:18:16
Vernon Miles
It has to.

00:39:18:18 – 00:39:18:23
Scott Crook
Have—

00:39:18:23 – 00:39:39:02
Craig Snell
so it’s tough. I mean, I struggle with it with coaching because and I was talking to him about it this morning. I was talking to my dad last night about it because Austin—I coach Austin’s rec team. And you know, it’s like, you know they can do better or they can do so good and you try to tell them. And then sometimes it’s like it’s harder coming from me because you know how Austin is.

00:39:39:02 – 00:39:59:23
Craig Snell
He wants—he wants to do so good where he’s like looking over to me every time like a play happens where he’s not just staying in the moment and playing and he’s too worried about if I’m going to be mad or not. And I’m like, “Did I do a really bad job of making him think that I was going to be mad at him if he didn’t do a good job? Probably.” And I’m like, I got to figure out now how I can fix that because I don’t care.

00:39:59:24 – 00:40:16:15
Craig Snell
Like, I really—like I want him to do good if he wants to do good, but if he doesn’t do good, I’m not mad at him. It’s when he gets that attitude because he’s not doing good. And I’m like, now trying to figure out how do we go backwards here. Like I’m literally debating last night stopping coaching because I’m like, “I don’t know if this is counterproductive for him.”

00:40:16:19 – 00:40:37:02
Scott Crook
I think you were on the text thread where I say, “Oh, Bennett scored the last nine points, won the game.” And then Mr. Wilkinson was like, “Yeah, but also you had the 15 looks of disgust and disdain that he’ll have to journal and talk to his therapist about.” And I was like—so but basically they were putting this much thought into it, which I hope is a good thing.

00:40:37:02 – 00:40:57:10
Scott Crook
But yeah, we’re all competitive like a crazy sociopath. So like, it’s hard, but hopefully they’re going to—everyone’s coming out of this age of TikTok and YouTube. And if our kids could just have like that 1% extra work ethic, I think they’ll separate themselves, which is the hope and hopefully they’ll still like us at the end of the day.

00:40:57:10 – 00:41:00:04
Vernon Miles
Lot of therapy coming out of this group.

00:41:00:06 – 00:41:01:09
Scott Crook
Totally.

00:41:01:09 – 00:41:06:02
Craig Snell
It’s not easy, though. Not easy at all. But my man, it was a pleasure. Thank you for coming on.

00:41:06:02 – 00:41:06:16
Vernon Miles
Thank you, Scott.

00:41:06:16 – 00:41:07:00
Scott Crook
Yeah.

00:41:07:00 – 00:41:09:17
Craig Snell
Really good luck on your 90 day venture.

00:41:09:17 – 00:41:12:06
Scott Crook
I hope you—do I do want to do one more rundown for the women?

00:41:12:08 – 00:41:14:20
Craig Snell
Go ahead. Tell him how many hot tubs you have.

00:41:14:22 – 00:41:20:13
Scott Crook
No. Hey, thanks for having me. You guys are the best. Thanks very much. Yeah. All right.